I restarted my vending business a few months ago. While getting back into the groove of good customer service, I have noticed that many of my customers don't know what the hell they want to do with the food. For example, I bought a machine and placed in a particular location, because they said they wanted drinks and snacks for the their establishment. When I put the machine in the place, the folks all of the sudden are not eating the food that was purchased. I can't understand what in the hell is wrong with folks, you ask for what you want and then when you get it you really don't want what you got.
In a situation like this ,it is good to fall back and do a little pleasing buy not running out and buying a bunch of snacks until you get a feel for what folks are eating. You must take into account the age, ethnicity, and gender when buying food and drinks. Many women are funny about what they will eat during a certain time of year. In the summer and spring women are more prone to want to lose weight so they try not to snack as much as they do in the winter. A word to the wise when dealing with confused customer do your thing and let them find their own way to the snack machine you can't please everybody.
peace cool water
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